Frequently Asked Questions (FAQ)

Find answers here to the most frequently asked questions about our
connected vending solutions.
Our goal is to provide you with all the information you need
to make your project a success.

Our Solutions

Our solutions for
connected distribution

What kinds of solutions does e-thik offer?

e-thik develops autonomous and connected distribution solutions tailored to a wide range of applications.
Our offerings include, among others:

Connected vending machines (snacks, meals, groceries, and specialty concepts such as Burger’Thik)
Connected refrigerators for autonomous, 24/7 food service
Connected lockers for product pickup or Click & Collect
Customized solutions tailored to specific projects.

All of our solutions are designed to provide a seamless experience for consumers and streamlined management for operators.

How is the freshness of the products guaranteed?

Our solutions incorporate various systems designed to ensure the quality and food safety of our products.

Depending on the equipment used, this may include:

Temperature Control and Regulation
Management of Best-By Dates (DLC)
storage systems tailored to different types of products.

These technologies ensure reliable distribution that meets food safety requirements.

Can we customize the appearance of the machines?

Yes. e-thik solutions can be customized to integrate seamlessly into your environment.

The following can be customized:

Exterior Design
cladding and coverings
colors and brand elements.

This customization allows you to turn your equipment into effective marketing tools for your business.

What payment methods are accepted?

Our solutions incorporate several modern and secure payment methods:

credit card
contactless payment
mobile payment
electronic meal vouchers.

Depending on the setup, some solutions may also accept cash.

Konsole

Management and
connected platform

How does remote management work?

All e-thik solutions are managed through Konsole, our connected management platform.

Accessible from a computer, tablet, or smartphone, it allows you to:

track sales
manage inventory
view performance metrics
control the equipment remotely.

This centralized management simplifies operations and helps optimize profitability.

How can you track inventory and avoid stockouts?

Konsole allows you to track inventory levels in real time.
The system can also send automatic alerts to plan for restocking and prevent stockouts.
This information helps optimize supply routes and improve product availability.

Can we create promotions for equipment?

Yes. The management platform allows you to schedule various sales activities:

limited-time promotions
bundled offers
end-of-day discounts
anti-waste promotions.

These tools help boost sales while optimizing product management.

Your Project

Installation and
support

How do I get started on a project with e-thik?

Simply contact us using our dedicated form or reach out to our team.
After an initial analysis of your project, we’ll propose a solution tailored to your environment,
your business, and your goals.

What kind of support does e-thik offer?

We support our partners every step of the way:

Consulting and Project Analysis
hardware installation
training on how to use the solutions
technical support and maintenance.

Our goal is to help you launch and grow your business under the best possible conditions.

Do you offer financing solutions?

Yes. e-thik offers various financing solutions in partnership with specialized organizations.

Depending on your project, you can choose between:

finance lease
leasing
acquisition.

These solutions allow you to tailor your investment to your business model.